Privacy Policy

Last Update March 2026

At Milieux Property, we are committed to protecting the privacy and security of our international clients. This policy outlines how we collect, use, and protect your data in compliance with EU and UK GDPR.

1. Data We Collect

We collect information that allows us to provide bespoke buyer’s agency and relocation services, including:

  • Identity Data: Name, nationality, and residency status.

  • Contact Data: Email address and phone number.

  • Property Preferences: Budget, target regions (e.g., Provence, Loire Valley, Paris), and investment timing.

  • Relocation Data: Requirements for visas, school searches, or business registration.

2. Lawful Basis for Processing

We process your personal data under the following legal grounds:

  • Consent: When you explicitly opt-in via our website forms to receive information or assistance.

  • Contractual Necessity: When processing is required to fulfill our services, such as property sourcing or negotiation on your behalf.

3. Cookies & Tracking

We use essential cookies to ensure our website functions correctly. With your consent, we also use analytical cookies (via Squarespace) to understand how visitors interact with our site to improve our service. You can manage your preferences or withdraw consent at any time via our on-screen Cookie Banner.

4. How We Use Your Data

Your data is used strictly to:

  • Identify and source suitable luxury properties or innovative chateau projects.

  • Communicate market updates and investment opportunities.

  • Coordinate with trusted third-party partners essential to your acquisition, such as Notaires, mortgage brokers, and legal advisors.

5. Data Storage & Security

Your data is transferred from our website via secure encrypted channels (SSL) to our internal management systems, including Google Workspace and Bigin by Zoho CRM. We implement strict access controls and do not sell your data to third parties.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to update or fix inaccurate information.

  • Erasure: Request that we permanently delete your data (The "Right to be Forgotten").

  • Portability: Request the transfer of your data to another party.

7. Contact Us

For any questions regarding your privacy or to exercise your rights, please contact our Data Lead at:

Email: info@milieuxproperty.com